Scope of the personal data protection policy

This personal data protection policy covers any data processing that may occur when browsing or interacting with any of our web pages or social networks in which we may have a presence (Facebook, Twitter, Instagram, etc.). At the end of this document, special information is specified in the case of the use of social networks. It will also apply to any internal company procedure that requires data collection, whether in paper forms or any other system.

In any of these means, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make inquiries, send photographs, make comments, etc. ... and, therefore, provide us with personal data information . All treatments are subject to our privacy policy.

Who is responsible for the processing of your personal data?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights We inform you that the personal data you provide will be processed by AEF, SL with CIF: B17086489 and registered office at C /. FONT, 11 17523 - MONT-RAS (Girona) Spain. Telephone contact  621 21 73 64  and mail 

What treatments do we carry out with your personal data?

Purpose Manage customer data to manage your order
Data categories Customers
Data Identification data: Name and surname, ID, address, telephone, mail Credit card
Legitimation Contractual relationship.
Origin Of the interested party
Recipients Those provided by regulations
Conservation time Those provided by regulations
International transfers No international data transfer
Purpose Respond to requests for information that are received through the web
Data categories People requesting information
Data: Name, surname, email, telephone
Legitimation Legitimate interest
Origin: Of the interested party
Recipients There are no data communications.
Conservation: Until the request has been processed.
International transfers There are no international data transfers.
Purpose Sending information about company products
Data categories People requesting information
Data: Name, surname, email, telephone
Legitimation Consent. This can be revoked at any time.
Origin: Of the interested party
Recipients There are no data communications.
Conservation: Until the right of opposition and / or deletion is exercised
International transfers There are no international data transfers.
Purpose Management of the data of the people who participate in the promotions that the company organizes in its social networks.
Data categories People who participate and who have accepted the conditions of the promotions organized by the company.
Data Name and surname, ID, telephone and email address
Legitimation Contractual relationship
Origin: Of the interested party
Recipients: No data is transferred to third parties
Conservation time According to current legislation
International transfers No international data transfer

 Your consent can be revoked at any time.

AEF, SL uses tools to analyze user profiles, behaviors or preferences and later carry out targeted campaigns based on this data.

For what reason do we use your personal data?

Next, we explain the legal basis that allows us to process your personal data.

1.- In compliance with a contractual relationship

2.- When you give us your consent.

3.- For the legitimate interest of AEF, SL to show you services, products and initiatives that may interest you

4.- Compliance with obligations imposed by Law.

We remind you that you can revoke your consent at any time at the following address:

Posting photos or videos on the website or on social media

For the publication of photographs or videos of our workers, clients, users or minors on the web or social networks, as well as to collect data to carry out a contest or treat any other personal data, we previously obtain the prior, explicit, indisputable consent and informed of the owner that, in the case of children under 14 years of age, it is granted by the parents or legal guardians.

The treatment of these photos, abides by the principle of proportionality, that is, they are only treated strictly for the purpose for which the consent has been given.

Irrelevant data

AEF, SL warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so that the user at all times must bear in mind that they can only provide data personal data corresponding to your own identity and that are adequate, relevant, current, exact and true

How long will we keep your data?

AEF, SL keeps your Personal Data for as long as it is necessary for the purpose for which they were collected. If the guideline is different from that indicated in this policy, it is detailed in the relevant document.

Who will we communicate your data to?

AEF, SL will only transfer your data in those services in which it is indicated and in the cases provided for by law.

International transfers of your personal data will not be made.

In the case of social networks, all the information and content published by the user will be the object of communication and shared with the rest of the users who consult this social network, due to the very nature of the service.

Security measures

AEF, SL ensures the absolute confidentiality and privacy of the personal data collected and therefore essential security measures have been adopted to prevent alteration, loss, treatment or unauthorized access and thus guarantee its integrity and security.

The User agrees to make diligent use and not to make his username and password available to third parties, he also agrees to make available to the company any, theft, loss or risk of third-party access to his user.

What are your rights when you provide us with your personal data?

Right Contents Attention channel
Access You can consult the personal data managed by AEF, SL 

Rectification You can modify your personal data when they are inaccurate. Deletion You can request the deletion of your personal data. Opposition You can request that your personal data not be processed. Limitation of the treatment You can request the limitation to the treatment of your data in the following cases: - While the challenge of the accuracy of your data is being verified - When AEF, SL does not need to process your data, but you need them for the exercise or defense of claims. Portability You may receive in electronic format the data that you have provided us in electronic format. If you consider that we have not processed your personal data in accordance with the regulations, file a claim with the Spanish Data Protection Agency ( To exercise your rights, accompany your request with a copy of your ID or document proving your identity. The exercise of your rights is free  

Social media

The operation of social networks is not under the control of AEF, SL, and therefore the information published will be shared by all users who consult them. Likewise, these networks allow interaction with other users, and therefore, some premises that must be taken into account are detailed below.

The purpose of the use of social networks is to give visibility and dissemination of the products developed by AEF, SL

In principle, the same data protection policy specified in this document applies, regarding the collection, processing and transfer of data.

The user must commit to:

  • Do not publish information that does not meet the requirements of truthfulness, public interest and respect for the dignity of people. In particular, the user will have to avoid any conduct that may violate the principle of non-discrimination for reasons of sex, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and self-image, being the final responsible for the veracity and legality of the content that he publishes
  • Do not record or publish images, videos or any other type of record without the consent of those affected

AEF, SL does not identify itself with the opinions expressed by others or with the ideology of the profiles with which it has friendship in any social network.

AEF, SL reserves the right to remove from its social networks any information published by others that violates the law, encourages them to do so, or contains messages that violate the dignity of people or institutions. As well as blocking or reporting the author profile of these messages.

Recommendations to users

  • Review and read the general conditions of use and the privacy policy of the social network at the time of registration.
  • Learn about the configuration and usage possibilities that the network offers.
  • Properly configure the degree of privacy of the user profile on the social network.
  • Do not post excessive information about your personal and family life.
  • Be careful with the publication of audiovisual content and graphics on your profile, especially if images related to third parties will be hosted.
  • Do not offer third party data without their prior consent.

The social networks managed by AEF, SL are:

Net Direction